FAQ's
Frequently Asked Questions (FAQ)
1. What makes A'MAI lip gloss special?
At A'MAI, we take pride in creating lip gloss that goes beyond the ordinary. Our formulations are crafted with care, using high-quality ingredients to ensure luxurious and long-lasting wear. From vibrant shades to nourishing formulas, our lip gloss is designed to enhance your natural beauty.
2. How can I determine the right lip gloss shade for me?
Finding the perfect lip gloss shade is a personal journey. Check out our online shade guide for recommendations based on your skin tone and style preferences. Additionally, feel free to reach out to our beauty experts for personalised suggestions.
3. Are your products cruelty-free and vegan?
Absolutely! We love our furry friends, and that's why all our products are cruelty-free and vegan. We believe in beauty without compromise.
4. How long does shipping take?
Our dedicated team works to dispatch your order within 1-2 business days. Shipping times vary based on your location and the chosen shipping method. You can track your order using the provided tracking information in your shipping confirmation email.
5. What is your return policy?
We want you to love your A'MAI lip gloss! If you're not satisfied with your purchase, please review our detailed return policy for information on returns, exchanges, and refunds.
6. Can I wear the lip gloss on its own or with a lip liner?
Absolutely! Our lip glosses are versatile. Wear them alone for a natural, everyday look, or pair them with our matching lip liners to create a more defined and polished appearance. The choice is yours!
7. How can I contact customer support?
We're here to assist you! Feel free to reach out to our customer support team at amai.cosmetics@outlook.com with any questions or concerns. We aim to respond promptly and ensure your experience with A'MAI is nothing short of fabulous.
Have a question not covered here? Don't hesitate to ask! We're here to make your lip gloss experience as delightful as possible.
Glamorously yours,
A'MAI Team